burger icon

Privacy Policy

This Privacy Policy explains how Fat Bet, available via the website https://fatbet-aussie.com (the "Site"), collects, uses, discloses, and protects personal information of Site visitors and players. It applies to all individuals who access or use the Site, whether to read reviews, register an account (if applicable), subscribe to communications, or interact with our services in any way. By using the Site, you acknowledge that you have read and understood this Privacy Policy. This Privacy Policy is effective as of 1 January 2026 and replaces any earlier versions that may have appeared on the Site.

Who We Are

For the purposes of this Privacy Policy, references to "we", "us", or "our" mean the operator of Fat Bet on the domain fatbet-aussie.com. Due to the nature of our offshore online operations and the current absence of verified licensing information, certain corporate details are still being clarified. Until such time as full corporate details are confirmed and published, we provide the following information:

  • Trading/Brand name: Fat Bet (Fat Bet project)
  • Primary website: https://fatbet-aussie.com
  • Country of focus: Australia (AU) - offshore online service, potentially restricted under local Australian gambling laws
  • Claimed gaming licence: "Curacao" (unverified; licence number and licensee currently unconfirmed and may be inactive, expired, revoked, or otherwise invalid for Australian residents)
  • Registered office / legal address: not yet specified; details will be updated as soon as they are reliably verified.

Notwithstanding the above, we remain responsible for the handling of personal information collected through fatbet-aussie.com.

Data Protection Contact / DPO (functional contact):

  • Email (primary for privacy queries): [email protected]
  • Email (support-related privacy questions): [email protected]
  • Press and media privacy queries: [email protected]
  • Postal address: not yet specified; once a stable mailing address is available it will be published in this section.

Until a named Data Protection Officer is appointed, all privacy matters should be directed to our data protection contact at the above email addresses with "Privacy" in the subject line.

What Personal Data We Collect

We collect and process different categories of personal information depending on how you interact with Fat Bet and fatbet-aussie.com. The main categories are:

Identity and Contact Data

  • Basic identifiers: first name, last name, username or handle (if you create an account or profile).
  • Contact details: email address (for example, when you subscribe to newsletters or contact support), phone number (if you voluntarily provide it in contact or registration forms), and any contact details you include in your communications to us.
  • Verification data (if applicable): date of birth, country of residence, copies or details of identification documents or other information submitted for age, identity, or eligibility checks, to the extent such services are provided.

Technical and Usage Data

  • Technical identifiers: IP address, approximate geolocation derived from IP, device identifiers, browser type and version, operating system and platform, language settings, referrer URL.
  • Log data: pages visited, time and date of visits, actions taken on the Site (such as clicks on links, navigation paths, and session duration), error logs and diagnostic information.

Payment and Financial Data

  • If, now or in the future, Fat Bet facilitates deposits, withdrawals, or other financial transactions, we may collect:
    • Payment instrument data: partially masked card numbers, card type, expiry date, billing address, or other payment details as processed via third-party payment providers.
    • Transaction data: transaction dates, amounts, currencies, methods used, and status (successful, failed, pending, refunded).
  • We do not store full raw payment card data; payment processing is carried out via secure third-party providers compliant with applicable payment security standards.

Behavioural and Profile Data

  • Gaming and betting behaviour (if applicable): game preferences, betting history, amounts wagered, frequency and duration of play, bonus usage, session patterns, and responsible gambling indicators.
  • Interaction data: clicks on specific reviews, links to operators, in-page navigation, marketing email open and click-through data.
  • Inferred profile data: segments or profiles that we create to understand preferences (e.g., bonus-focused players, casual users, high-frequency visitors) for analytics and marketing purposes in compliance with applicable law.

Communications and Support Data

  • Support communications: content of emails sent to [email protected] or other contact addresses, including attachments, screenshots, and related metadata.
  • Feedback: reviews, surveys, ratings, comments, complaints, and other feedback you provide.

Cookies and Similar Technologies

  • Cookies: small text files stored on your device that enable us and selected third parties to recognise your browser, remember your preferences, and understand usage patterns.
  • Similar technologies: web beacons, pixels, local storage, SDKs and tags used for analytics, fraud prevention, and marketing where permitted.

Where required by law (for example, for certain analytics or marketing cookies), we will ask you for consent before placing or accessing non-essential cookies on your device.

Legal Basis for Processing

Our processing of personal information collected through Fat Bet and fatbet-aussie.com is grounded in recognised legal bases under international privacy standards, including principles comparable to the EU General Data Protection Regulation (GDPR) and, where relevant, Australian privacy legislation (such as the Privacy Act 1988 (Cth) and the Australian Privacy Principles). Depending on the particular context, we rely on one or more of the following legal bases:

Consent

  • We obtain your consent for:
    • Sending electronic marketing communications (e.g., newsletters, promotional offers, or alerts) via email or other channels.
    • Using non-essential cookies and similar technologies for targeted advertising or certain advanced analytics.
    • Processing sensitive information, if any, that goes beyond what is strictly necessary for service provision and is not covered by another legal basis.
  • You can withdraw your consent at any time (see "Your Rights" below). Withdrawal does not affect processing carried out before withdrawal.

Performance of a Contract

  • We process your data when it is necessary to:
    • Provide you with access to the Site and any account-based features, if enabled.
    • Facilitate transactions, payments, and withdrawals through trusted payment partners, if such functionality is active.
    • Deliver customer support, manage your settings, and respond to your requests.

Compliance with Legal Obligations

  • Where applicable, especially in regulated gambling environments, we may process your data to:
    • Conduct identity, age verification, and eligibility checks (KYC - Know Your Customer).
    • Comply with anti-money laundering (AML) and counter-terrorism financing (CTF) obligations, record-keeping duties, and reporting requirements.
    • Respond to legally binding requests from regulators, courts, law enforcement, or government bodies in relevant jurisdictions.

Legitimate Interests

  • We process personal data when it is necessary for our legitimate interests, provided these are not overridden by your rights and interests. These legitimate interests include:
    • Ensuring network and information security, preventing fraud, abuse, or unauthorised use of our services.
    • Analysing and improving the performance, content, and usability of the Site and our services.
    • Customising content and non-intrusive marketing communications relevant to your interests, in compliance with applicable law.
    • Establishing, exercising, or defending legal claims.

Purpose of Processing

We process your personal information for clearly defined and lawful purposes. The main purposes include:

  • Provision and operation of services: to operate Fat Bet and fatbet-aussie.com, display reviews and related content, provide account-based features (if applicable), and allow you to access, navigate, and use the Site.
  • Customer support: to handle enquiries, complaints, feedback, and technical support requests sent through our contact emails or any other communication channels we may provide.
  • Payments and account management (if applicable): to process deposits, withdrawals, refunds, and other financial operations; maintain transaction histories; verify your identity; and comply with financial integrity requirements.
  • Personalisation and improvement: to understand how users interact with the Site, improve the layout, content, and navigation, and tailor the presentation of information (e.g., recommended reviews, offers, or content categories).
  • Marketing and communications: to send you newsletters, promotional messages, or other information about our services or selected partners where this is permitted by law and you have not opted out. This may include targeted or segmented campaigns.
  • Analytics and performance measurement: to perform statistical analysis, measure traffic, identify popular pages, detect trends, and evaluate the effectiveness of our content and campaigns.
  • Fraud prevention and security: to detect and prevent fraud, cheating, unauthorised account access, abuse of bonuses or promotions, money laundering, and other harmful activity; to protect the integrity and security of our systems.
  • Legal and regulatory compliance: to comply with our obligations under applicable laws and regulations, retain records for audit purposes, and cooperate with competent authorities, especially with respect to gambling and financial laws in relevant jurisdictions.
  • Dispute resolution and enforcement: to manage and resolve disputes, enforce our terms and conditions, and protect our rights, property, and interests, and those of our users and partners.

Disclosure & Sharing

We do not sell your personal information to third parties. However, we may share personal information with carefully selected recipients where necessary for the purposes described above, and subject to appropriate safeguards:

Service Providers and Processors

  • IT and hosting providers: companies that host our servers, provide cloud infrastructure, content delivery networks, or technical support services.
  • Analytics and performance tools: providers of analytics, measurement, and optimisation tools that help us understand usage patterns and improve the Site (e.g., web analytics services).
  • Customer support tools: ticketing, communication, and customer service platforms used to manage enquiries and support requests.

Payment Partners and Financial Institutions (if applicable)

  • Payment processors, banks, and financial institutions involved in processing your deposits, withdrawals, or other financial transactions related to Fat Bet or associated services.

Affiliates, Marketing, and Advertising Partners

  • Affiliates and commercial partners: selected partners with whom we may share limited data (e.g., aggregated statistics or pseudonymised identifiers) to measure performance of campaigns, referral programs, or offers.
  • Advertising networks and platforms: where you have consented to the use of cookies or similar technologies for targeted advertising, we may share pseudonymised or aggregated data with advertising networks or social media platforms.

Regulators, Authorities, and Legal Recipients

  • Competent regulators, supervisory authorities, law enforcement bodies, courts, or other public authorities when:
    • We are required to do so by applicable law or binding legal process; or
    • Disclosure is necessary to establish, exercise, or defend legal claims, protect our rights or the rights of others, or investigate fraud, money laundering, or other unlawful activities.

Corporate Transactions

  • In the event of a merger, acquisition, sale of assets, joint venture, insolvency, or similar corporate transaction involving Fat Bet or fatbet-aussie.com, your information may be transferred to the relevant successor or acquiring entity, subject to continued protection under this Privacy Policy or a substantially similar policy.

In all cases, we only share the minimum personal information necessary and require recipients to process it in accordance with applicable data protection laws and appropriate confidentiality and security obligations.

International Transfers

Fat Bet and fatbet-aussie.com operate as an offshore online service. This means that your personal information may be transferred to and processed in countries outside your country of residence, including locations where privacy and data protection standards may differ from those in your jurisdiction (for example, countries in the European Union, the United Kingdom, or other third countries where our hosting, support, or processing providers are based).

  • Data centres and processors: We may use cloud hosting and service providers located in different regions (such as the EU, the UK, or other jurisdictions) to store and process Site data.
  • Safeguards for international transfers: Where required by applicable law, we implement appropriate safeguards to protect personal information transferred internationally, which may include:
    • Standard Contractual Clauses (SCCs) or equivalent contractual protections adopted by relevant regulators.
    • Contractual obligations on recipients to maintain robust security standards and to process personal information solely on our instructions.
    • Technical safeguards such as encryption in transit and at rest to reduce risks arising from cross-border transfers.
  • Access from Australia and other countries: By using the Site, you understand that your information may be accessed from or stored in countries whose laws may provide a different level of data protection than your home country. We will always take reasonable steps to ensure that your information is handled securely and in accordance with this Privacy Policy.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, reporting, and regulatory requirements. Retention periods may vary depending on the type of data and applicable law, but we apply the following general rules:

  • Account and identity data: if you create an account or profile, we generally keep your identity and contact data for the duration of your relationship with us and for up to five (5) years after account closure, unless a longer period is required by law (for example, to comply with AML/CTF obligations or to resolve disputes).
  • Transaction and payment data (if applicable): we retain transaction records and related financial data for at least five (5) years after the relevant transaction or account closure, or longer if required by tax, financial, or gaming regulations.
  • Technical and usage data: log data, device information, and analytical records are typically retained for up to twenty-four (24) months from the date of collection, after which they may be aggregated or anonymised for long-term analytics.
  • Marketing data: information relating to your marketing preferences and communication history is kept for as long as you remain subscribed to our marketing communications and for up to two (2) years after you opt out, to maintain records of your request.
  • Support and complaint records: correspondence with support or complaints may be retained for up to five (5) years from the last interaction, or longer where necessary to manage disputes or comply with regulatory requirements.

When the relevant retention period expires or the information is no longer needed for the purposes for which it was collected, we will either securely delete or irreversibly anonymise the data. Where deletion is technically difficult, we will securely archive the data and restrict access until deletion becomes possible.

Your Rights

We respect your rights in relation to your personal information. While our primary audience is in Australia and we operate offshore, we strive to align our practices with international standards such as the GDPR and, where relevant, comparable rights recognised in other privacy frameworks. Subject to applicable law and certain exemptions, you may have the following rights:

  • Right of access: to obtain confirmation as to whether we process your personal information and, if so, to receive a copy of the personal information we hold about you, together with certain details about the processing.
  • Right to rectification: to request that inaccurate or incomplete personal information be corrected or completed without undue delay.
  • Right to erasure ("right to be forgotten"): to request deletion of your personal information where:
    • the data is no longer necessary for the purposes for which it was collected;
    • you withdraw consent (where processing was based on consent) and there is no other legal basis;
    • you validly object to processing and there are no overriding legitimate grounds; or
    • the data was processed unlawfully or must be erased to comply with a legal obligation.
    This right may be limited where retention is required for legal or regulatory purposes.
  • Right to restriction of processing: to request that we restrict processing of your information in certain circumstances, for example while we verify the accuracy of data you contest, or where you have objected to processing pending verification of overriding legitimate grounds.
  • Right to object: to object at any time, on grounds relating to your particular situation, to processing of personal information based on our legitimate interests. We will stop such processing unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or the processing is for the establishment, exercise, or defence of legal claims. You also have an unconditional right to object to direct marketing, including profiling related to direct marketing.
  • Right to data portability (where applicable): to receive personal information you have provided to us in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where the processing is based on consent or contract and carried out by automated means.
  • Right to withdraw consent: where processing is based on your consent (e.g., marketing communications or certain cookies), you may withdraw that consent at any time, without affecting the lawfulness of processing before withdrawal.

How to Exercise Your Rights

  1. Submit a request: You may exercise your rights by contacting us via email at [email protected] or [email protected], clearly describing the right you wish to exercise and providing sufficient information for us to confirm your identity.
  2. Identity verification: To protect your privacy and security, we may ask you to provide additional information to verify your identity before processing your request.
  3. Response timeframe: We aim to respond to all valid requests as soon as reasonably practicable and, in any event, within thirty (30) days of receipt, subject to extension where permitted by law (for example, if the request is complex or numerous). We will inform you if we need more time.
  4. Fees: Requests are handled free of charge. However, if your request is manifestly unfounded or excessive (for example, repetitive), we may charge a reasonable fee or refuse to act on the request, where permitted by law.

Cookies & Tracking Technologies

Fat Bet and fatbet-aussie.com use cookies and similar technologies to provide, protect, and improve the Site. Cookies are small data files stored on your device when you visit a website. They serve various functions and can be categorised as follows:

Types of Cookies

  • Session cookies: temporary cookies that are deleted when you close your browser. They enable core site functionality during a single session, such as maintaining navigation states.
  • Persistent cookies: remain on your device for a set period or until you delete them. They store your preferences (for example, language or cookie consent choices) and help us recognise you as a returning visitor.
  • First-party cookies: placed directly by fatbet-aussie.com to remember your settings and support essential site operations.
  • Third-party cookies: placed by external providers (for example, analytics services or advertising networks) to perform functions like audience measurement or targeted advertising.

Purposes of Cookies

  • Strictly necessary / functional: required for the Site to function properly, such as enabling secure log-in, load balancing, and basic navigation. These cannot be switched off in our systems.
  • Preferences: used to remember your choices, such as language selection or region, and to customise your experience.
  • Analytics and performance: used to collect aggregated information on how visitors use the Site (pages visited, time spent, error messages) so we can improve performance and user experience.
  • Advertising and marketing: used to deliver relevant advertisements, measure the effectiveness of marketing campaigns, and limit the number of times you see a particular advertisement. These may be set by us or by third-party advertising partners, where applicable law permits and you have provided consent.

Managing Cookies

  • Browser settings: You can usually configure your browser to refuse all or some cookies, or to alert you when websites set or access cookies. Please note that blocking certain cookies may impact the functionality or performance of the Site.
  • On-site controls: Where available, we may provide a cookie banner or preferences panel on fatbet-aussie.com that allows you to accept or reject non-essential cookies.
  • Third-party opt-outs: Some third parties provide their own opt-out mechanisms (for example, for analytics or advertising cookies). Information about these options will normally be available in their respective privacy or cookie policies.

Data Security

We take the security of your personal information seriously and implement technical and organisational measures designed to protect it against unauthorised access, disclosure, alteration, or destruction. While no system is completely secure, we apply security controls aligned with industry best practices:

  • Encryption in transit: communications between your browser and fatbet-aussie.com are protected using Transport Layer Security (TLS) version 1.2 or higher, helping to safeguard data from interception.
  • Encryption at rest: where feasible, sensitive data stored on our servers or within our service providers' infrastructure is encrypted at rest to reduce risks in the event of unauthorised access to storage media.
  • Access controls: access to personal information is restricted to authorised personnel and service providers who need it to perform their duties and are bound by confidentiality obligations.
  • Authentication and authorisation: we implement strong authentication mechanisms, and where appropriate, multi-factor authentication, for administrative access to systems that host or process personal information.
  • Security monitoring and audits: we conduct periodic assessments of our systems and may engage external specialists to carry out security reviews and testing. We also monitor systems for suspicious activities.
  • Staff training: staff and contractors who handle personal information receive guidance and training on data protection obligations, secure handling of information, and incident reporting procedures.
  • Incident response: we maintain procedures to detect, investigate, and respond to suspected data breaches. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and relevant authorities where required by law.

Where our service providers process personal information on our behalf, we require them to implement and maintain appropriate security measures consistent with their role and industry standards. Where applicable, we aim to align our practices with recognised security frameworks such as ISO/IEC 27001 or SOC 2 through the use of compliant partners, although we may not be formally certified ourselves.

Complaints & Contacts

If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, you can contact us using the following channels:

When submitting a complaint or request, please include:

  • Your full name and contact details;
  • A clear description of your concern or complaint;
  • Any relevant supporting information (for example, dates, screenshots, or reference numbers).

Complaint Handling Procedure

  1. Acknowledgement: We will acknowledge receipt of your complaint or enquiry as soon as reasonably practicable.
  2. Assessment: We will review your complaint, gather relevant information, and, if necessary, ask you for additional details.
  3. Response: We aim to provide a substantive response within thirty (30) days of receiving a complete complaint. If more time is required due to complexity, we will inform you of the delay and provide an updated timeframe.
  4. Follow-up: If you are dissatisfied with our response, you may request further clarification or escalate the matter as appropriate under applicable law.

Escalation to Supervisory Authorities

Depending on your location and applicable law, you may have the right to lodge a complaint with a relevant data protection or privacy supervisory authority. For example:

  • Australia: Office of the Australian Information Commissioner (OAIC)
  • European Union / EEA residents (if applicable): you may contact your local data protection authority listed on the European Data Protection Board website: https://edpb.europa.eu.

You are encouraged to contact us first so that we can attempt to resolve your concern directly, but you are not obliged to do so before approaching a supervisory authority where your local law provides otherwise.

Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, the Site, or applicable laws and regulations. When we make material changes, we will take appropriate steps to inform you in advance, consistent with the significance of the changes.

  • Notification methods: We may notify you of changes by:
    • Posting the updated Privacy Policy on fatbet-aussie.com with a new "Last updated" date;
    • Displaying prominent notices or banners on the Site;
    • Sending email notifications to the address associated with your account or subscription, where available;
    • Posting alerts in any account dashboard or user area, if such features are provided.
  • Advance notice: For significant changes that materially affect your rights or how we process your personal information, we will, where practicable, provide at least thirty (30) days' advance notice before the changes take effect.
  • Your options: If you do not agree with the updated Privacy Policy, you may choose to discontinue using Fat Bet and fatbet-aussie.com, and, if you have an account, you may request account closure and deletion of your personal information to the extent permitted by law.

Last updated: January 2026